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Prepared for Skkanda House of Jewellery
Customers may request cancellation before the order is processed, packed, customised, dispatched or handed over for delivery.
Made-to-order, personalised, engraved, altered or specially procured items may not be eligible for cancellation once work has started.
Approved refunds will be processed to the original payment method or another agreed mode after internal verification.
Skkanda House of Jewellery may cancel any order if payment fails, stock is unavailable, incorrect pricing is detected or fraudulent activity is suspected.
For cancellation-related assistance, customers should contact the company support team with order/enquiry details.